The City Hall accepted my application, but now I'm told it is incomplete - why?

The City Hall does not do a review of your file for completeness or accuracy. Before you submit your project, we encourage you to contact the City Planner - a 3rd party contractor not located on site. We will accept your items at the City Hall, but will wait until our City Planner can review them before they are posted to the meeting. To avoid being pushed to the next meeting, we recommend speaking with the planner ahead of time, submitting your application well before the deadline, and including multiple points of contact on your application in case we have questions.

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1. My items were in on time, why am I not on the next meeting?
2. Why does the application call for so many copies and a digital file?
3. The City Hall accepted my application, but now I'm told it is incomplete - why?